Cancellation and Refund Policy
| In the event that SALTS must cancel or significantly change a trip in compliance with orders, guidance or protocols of the Public Health Officer of Canada or BC, Transport Canada, or any other governing body, including the First Nations in who's traditional territories we travel, a refund or credit will be provided. Cancellation due to a registrant's inability to comply with a government vaccination requirement or SALTS communicable disease protocols is subject to the general cancellation policy. |
General Cancellation Policy:
Trip fees are refundable prior to May 1st. Notice of cancellation must be received by email.
SALTS strongly recommends the purchase of private travel insurance to cover trip cancellation or interruption due to medical or other unexpected circumstances.
The registration fee of $150 is not refundable, other than the following exceptions:
- The applicant withdraws their trip request before receiving a trip assignment notification for any of the trips they requested.
- There is no space on any of the applicant's trip choices.
In this case, the applicant will be added to the wait list for the trips they requested. A wait listed applicant must notify registration@salts.ca in writing to remove their name from the wait list(s) before being offered a trip, in order to receive a refund of the registration fee, or have it held as a credit for a future trip.
- A bursary applicant is notified that we are not able to provide the minimum amount they require to sail (as indicated on their bursary application) and is offered the opportunity to withdraw their trip request.
Withdrawal, cancellation, or changes to trip choices must be made in writing (email) to avoid being assigned to a trip that is no longer suitable.
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If you have any questions regarding our Cancellation and Refund Policy, please contact us.